Care & Maintain – Ultimate Guide to Product At Lux Annam

Proper care & maintain is essential to preserve the beauty, quality, and durability of Lux Annam's premium handcrafted products. This comprehensive guide covers effective care tips and packaging instructions to help you confidently maintain your items for long-lasting use.

Why Care & Maintain Your Lux Annam Products?

Effective care & maintain practices prevent damage, maintain aesthetics, and protect the unique artisan quality of your products. Tailored care for woodwork, textiles, and hand-painted finishes is vital to avoid premature wear and extend lifespan.

Product Care & Maintenance Tips by Category

Woodwork (Chairs, Frames, Decorations)

  • Clean softly with a dry or slightly damp soft cloth.

  • Avoid direct sunlight, heat sources, or moisture.

  • Maintain room humidity at 40–60% to prevent warping or cracking.

  • Lift carefully when moving; avoid dragging or applying force.

  • Avoid harsh chemicals or abrasive materials that can scratch surfaces.

  • Keep original screws, caps, pads, and care instructions for reference.

Textiles, Macramé & Cushions

  • Gently clean with a damp cloth or vacuum regularly.

  • Hand wash with cool water and mild detergent; dry in shade.

  • Store in breathable bags with desiccants to avoid mold.

  • Avoid machine wash, prolonged soaking, or harsh chemicals.

  • Retain storage bags, fabric tags, and care labels for maintenance.

Hand-Painted & Artisan Finishes

  • Dust gently with a soft cloth; store in a dry, well-ventilated place.

  • Minimize handling and avoid solvents on painted surfaces.

  • Use glass cases or protective covers for displayed items.

  • Never repaint or touch up yourself to maintain authentic craftsmanship.

  • Keep artist cards, authenticity seals, and care guides intact.

Packaging Instructions for Returns and Shipping

  • Use original packaging or new 5-ply cartons.

  • Cushion items with at least three layers of bubble wrap or foam.

  • Reinforce box corners and label with "Fragile / Handle with Care."

  • Retain shipping tracking codes until return processing completion.

Contact us

Our Guest Services team is available to assist you with any product care inquiries. Please contact us at:
Lux Annam
🏠 Vietnam Office: BT6-7 Regal Victoria, Dien Ban Dong Ward, Da Nang City, Vietnam
📞 Phone: (+84) 921.51.11.88
✉️ Email:  order.support@luxannam.com